Communication:
A Postitive Approach to Risk Management
Lack of communication can lead to error, patient dissatisfaction, disputes, noncompliance, and litigation. This program presents a positive approach to risk management using mini-case histories that illustrate the creation of trust and mutual respect through an open exchange of information. Guidelines are presented to assist formulating and implementing a risk management approach based on methodologies that underscore effective communication, minimizing the likelihood of litigation and enhancing the quality of patient care. (VHS)

Diabetes: Managing a 21st Century Lifestyle Disease
Diabetes mellitus affects nearly 6% of the U.S. population, making it one of the most common medical problems seen by physicians. Each year, diabetes costs the nation nearly $100 billion in treatment and disability. Preventing complications, such as kidney failure, cardiovascular disease, blindness, and nerve damage, is an important component of regular care. Equally critical to successful treatment is effective patient self-management and education. Often, this means a coordinated and collaborative healthcare effort. This video reviews the rising prevalence and pathophysiology of diabetes, including the disturbing rise in Type 2 diabetes among children. In addition, it discusses how associated syndromes, such as insulin resistance, are joining diabetes as major lifestyle diseases of the 21st centruy. (VHS)